The Potential true ability of the BOs isn't quite high enough to mark the shells. Some more vets on either (and some more experts for the BB BO) and they'll be able to spot them.
I'm doing something wrong with my calculations, so I can't give you exact numbers, but if the BB (level 67) BO gets 40 more vets and 100 more experts, that *should* be enough. (He has ~1000 displayed Potential, right?)
You can also check Adalbert's guide for details on how much ability is needed. Note that one can spot shells at least 3 (maybe slightly more) ticks beyond the end of the guidelines.
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