They normally can tell when you are offline, and when you are online. They can also kick you from the server as well to resolve issues, if need be. But I am sure they will handle things when you are offline. Normaly the GMs are off on the weekends.

Thanks for info but guessing they won't resolve when I'm online as I had a reply a couple of hours ago stating they couldn't check as I was logged in. The bad part was, I popped out for a few hours and forgot to log out! Lol Now I've had to raise another ticket and wait again But if it helps, Vick(mod) informed me that there are weekend GM's that work 8-4 Korean time, which would be now

A support ticket? Those dont have any connection with your ingame account. I believe the only time you have to be offline/kicked is if there is a problem with prem/items.

Well that's kinda what mines about After restore of account I'm trying to now get back all lost points, credits, etc as my ships were never re-instated and couldn't by any! Have a full CV crew but had to reset tree as I couldn't now buy one! Plus items paid for on now deleted servers