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  • Petition to SDE

    10. 30. 2012 08:04


L0TTERY

I am probably going to catch alot of hell for this but here it goes. I am starting this to get SDE's attention. I hope that we can do this maturely, if not, forum mods please take this down. 

The crashing in this game has reached an awful level. I myself crash atleast once an hour. I know, and we all know, or might even be, the person that crashes multiple times in an hour.  Please sign your name here if you would like to see the stability patch moved to the front of the priority list. It is extremely difficult for us as a player base to enjoy, support, and purchase from a game that is inherently unstable. This leads to less money for SDE, which leads to less support for our player base from SDE. It is a vicious cycle, and will only destroy SDE as a company, and Navyfield as a game. I (hopefully "we") do not want to see this happen. 

I am asking you all to simply put your screen name as a signature here, and your personal wishes/thoughts on the matter. Please do not try and dupe with multiple account names. This will just look silly on our part and get this shot down even faster. The same with flaming, trolling, bullying, etc. Let's try and keep this clean, adult, and civil.

In saying that, I am also requesting that the forum moderators leave this open as a post, but keep a tight reign on it, and delete anything that looks like anything mentioned above. I also request that you trash this if it becomes a hate thread. This is not meant to be a post full of hatred, but improvement. Navyfield is nowhere near perfect, but we can all do a little bit to make it better. 

As this is my post, I will begin.

-l0ttery

I am a huge fan of Navyfield. I have played for 5 years, and love the hell out of this game, but crashes are becoming a magor problem for me. I would like to see this fixed. If not right away, I would like to see open communication in some form from SDE to the player base about issues in-game, and updates on the current patch/work at SDE. 

 

  • Re : Petition to SDE

    10. 30. 2012 08:30


vick11

Game stability is an ongoing priority and anything 'petitioned' here will not change that as a top priority.  There are a number of things you can check/adjust to improve stability of your own connection to the game.  If you send in a ticket I will give you a list to run through. 

 

  • Re : Petition to SDE

    10. 30. 2012 08:33


sylwesterph

Hai.Maybe you dont know why pply trolling you here you have answer.

  • Re : Petition to SDE

    10. 30. 2012 08:36


Cracko

It's hard to see they take this as a priority since the bug when shells land at start of the battle is still there causing hundreds of crashings everyday. Bug that started when italy arrived to the servers if i'm not wrong, many months since then.

Funny to see when this is reported only receiving replies talking about improving the conection of the customer to the server. This bug of crashes is not players' fault, please don't treat people as if they were stupid.

  • Re : Petition to SDE

    10. 30. 2012 08:48


vick11

I am not Cracko and there is ongoing work to improve stability on various platforms; however, the fact remains there are things can be done to improve connection stability on the client end.  There are also a lot people who very rarely crash out, so to say it is all game and server related is also not true.  Personally, I am lucky in that I get very few crashes, but that doesnt stop me trying to assist others, which is hardly treating them as stupid - as you put it.

  • Re : Petition to SDE

    10. 30. 2012 09:05


L0TTERY

Thanks Vick, wouldn't mind having those at all. I'll pm you later on today about that. And I agree crashes are a tricky thing. Some are from the user end, client, server end, etc. But when they add up, it doesn't really matter, they just become frustrating. Is there a sticky with these solutions somewhere, or can we create one?
 
Also notice you use "ongoing" but not "high" or the like. We last heard that it was scheduled for late summer/early fall. It is now winter. Any other news? Randy has fallen into a hole somewhere, which is sad. I thought the community updates were great, and going somewhere. What happened to those? Or do we need to file a missing persons report for Randy?

  • Re : Petition to SDE

    10. 30. 2012 09:07


Cracko

There is a considerable amount of people who didn't use to crash until the Italy patch arrived. You must have hundreds of tickets of people reporting that since then.

 

When that patch arrived those people started to crash regularly, all the same way, at the start of the battle when the first shells of any ship touched the water. You even crash sometimes in test mission when setupping your own guidelines your own shells touch the water.

 

Remember once also talk about this to a TNF member and he commented me too how lucky he was that he didn't use to crash. In posterior GB i saw him, he crashed at the start in the same way.

 

So, for the most of people that bug is causing the 99% of their crashes and it doesn't look at all as a "client" issue. It's highly frustrant to report about this and just receive a "copy&paste" list for improving the client side connection to the server when that's not the problem originating these crashes.

 

Maybe something more usefull would be point out to SDE this problem with detail (they are well informed, right?) and tell them how upset are their loyal customers due to this issue, issue that hasn't been solved since months, and the need of fixing it.

  • Re : Petition to SDE

    10. 30. 2012 09:29


vick11

I dont get a week by week blow by blow of Dev priorities Lottery, but when I have discussed what is being worked on the issue of ongoing improvements to game stability is always up there.  It is also something that is not going to be one big patch solves all evils.  There have been elements of patches over the past few months that have tried to introduce improvments gradually so the Devs can see the effect of any changes positive and negative and continue to adjust.  Sorry if there was an impression that there would be a single patch on this issue.

 

Cracko - if it was a simple game-side bug then a) everyone would suffer it, which they dont, b) everyone would suffer it to the same or similar degree, which they dont (it varies immensely) and c)  it would probably be a lot easier to find and resolve.  The problem invariably is the sheer volume of variations of setup that windows has even within one version before you start considering Vista through to Win 7 and now 8.  If we were all playing NF on X-Box or PS3 then I suspect that would make it a lot easier as well.  I dont believe there are any plans in that direction though.

 

  • Re : Petition to SDE

    10. 30. 2012 09:46


L0TTERY

Originally Posted by vick11

I dont get a week by week blow by blow of Dev priorities Lottery, but when I have discussed what is being worked on the issue of ongoing improvements to game stability is always up there.  It is also something that is not going to be one big patch solves all evils.  There have been elements of patches over the past few months that have tried to introduce improvments gradually so the Devs can see the effect of any changes positive and negative and continue to adjust.  Sorry if there was an impression that there would be a single patch on this issue.


Excellent. Thanks for the info, I did not think about that. So from a TNF/SDE perspective is there anything that we can do as players to assist? And if so, can you direct us to a "how-to" for the less tech-saavy among us?

  • Re : Petition to SDE

    10. 30. 2012 10:07


vick11

I will put the list here of things that have been shown to improve stability for some players.  If it messes up the thread though with post length then I may need to take it out again:

If you are using NF-Fixer: Remove NF-Fixer. (if you have never heard of it then you wont have it).

Remove and backup the dsound.dll file from the NavyField folder.

Download and install the latest manual patch from the website.

There is a firewall built in to windows. To allow an exception for NavyField carry out the following steps.

A) Go to control panel

B) Go to Windows Firewall

C) Go to Exceptions

D) Click Add Program...

E) If Navy Field is not on the list click browse. C:\program

files\Sdenternet\Navyfield

is the default spot for Navyfield. Double click on Navyfield

program file.

F) Click ok, and Ok. This should allow NavyField to interact

with the Internet.

 

If you have an external or separate software firewall,please be sure you have given NavyField.exe full access to the internet. Port forwardingis also an option NavyField uses TCP ports 8001 and 16671. For instructions on howto configure please consult your equipment manufacturer.

 

Try turning off your DEP. If you are using Win XP sp2 these instructions should work

for you:

 

A) Go to the Control Panel

B) Double-click on the SYSTEM icon.

C) Click on the ADVANCED tab.

D) Click on the SETTINGS button in the PERFORMANCE

section.

E) Click on the DATA EXECUTION PREVENTION tab.

F) Check the checkbox in front of Turn on DEP for all

programs and services except

those I select

G) Click ADD

H) Navigate to your NF directory and add the

NavyFIELD.exe

 

If you are using Vista or Windows 7 and cannot find it try using the Help search to find the link to DEP (data execution prevention)- it is still in the system.

 

Also add the Updater's .exe (NOT JUST THE LINK!) to

the list!

 

 Wireless?

It seems many people report lag, Connection loss, and inability to even log in, has

come from them using a wireless connection. They have cleared up their problems by

using a long cable plugged to the router (if possible). This may sound odd, but it has worked for many people.

 

 Drivers up to date?

Are all of your drivers up to date? Video Drivers, DirectX,Sound Drivers,

Motherboard, etc...

 

Defragged HDD l

  • Re : Petition to SDE

    10. 30. 2012 10:45


Cracko

I don't know if everyone, but a high amount of people are. Just take a look to this thread, is the same issue and it's from some months ago. Other similar comments are dispersed across forums describing this:

 

http://fm.en.kupaisky.com/Community/Forum/View.aspx?num=11305&searchtype=0&pagecount=0&searchvalue=crash&sort=5&category=C01&page1=1

 

Neither it looks as a windows version problem, people who started to suffer this same issue since that patch don't have all the same OS. I hear on TS players crashing exactly the same way and the same often with different OS, and they were people who didn't use to crash before that patch.

 

EDIT=> That white color made my eyes to bleed. I think it would be good to put that list on technichal support forums too as sticky for people can see it better.

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