Its probably in archives due to server merge . Send a support ticket in .

can you put the link to that ? please

In the top bar of the website beneath the Navyfield title, click on Support (right hand side) and then Contact Support.  Fill out the form and submit. 

It will help if you can indicate when you last played (approximately) and on which server.  The GMs will then search for your details in the archive and restore from there.

Actully when you log in to the game, it will tell you "all accounts not used with in a year, will need to be reset, and to send in a support ticket" It is something in these words. I see it every time I log into the server. Its on the main login/password page! Plus there was plenty of annoucements regarding this.

@ vick, its on the left hand side as well, where the attendance, contact support, olive, info. Support is in 2 places.

thanks a lot... but a last thing... when i try to send the ticket i can't, it said that there is a internal several error. that's what it said yesterday and today.
can you vick11 take my ticket form here ?

finally i could send that hehe, thanks a lot