ID
Password
FlashGuide
FlashGuide
HA Infomation

Technical Support

  Index

  • Continually losing connection to host

    07. 23. 2011 17:24


Catalina
Ever since the new patch I have been continually losing connection to the server. Just wondering if anyone else has been having the same issue and if there are any solutions.
The game will only run for 5 - 10mins before losing connection.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

Tracing route to 211.43.149.200 over a maximum of 30 hops

  0  Rab1d [192.168.1.120]
  1  192.168.1.1
  2  202.10.92.1
  3  ctx-local.int-loopback0.slot-03/0.brdr1.ult.ains.net.au [202.10.80.1]
  4  Gi1-0-0-449.gw1.syd3.asianetcom.net [202.147.60.197]
  5  gi0-0-1-4.cr1.syd5.asianetcom.net [202.147.40.102]
  6  gi12-0-0-983.gw5.lax1.asianetcom.net [203.192.174.134]
  7  xe-11-1-0.edge2.LosAngeles9.Level3.net [4.53.230.9]
  8  vlan60.csw1.LosAngeles1.Level3.net [4.69.144.62]
  9  ae-63-63.ebr3.LosAngeles1.Level3.net [4.69.137.33]
 10  ae-3-3.ebr1.SanJose1.Level3.net [4.69.132.9]
 11  ae-91-91.csw4.SanJose1.Level3.net [4.69.153.14]
 12  ae-4-90.edge1.SanJose3.Level3.net [4.69.152.208]
 13  PANTHER-EXP.edge1.SanJose3.Level3.net [4.53.208.10]
 14  174.35.18.62
 15  174.35.13.230
 16  208.80.251.170
 17  211.43.149.200

Computing statistics for 425 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           Rab1d [192.168.1.120]
                                0/ 100 =  0%   |
  1   11ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.1
                                0/ 100 =  0%   |
  2   69ms     1/ 100 =  1%     1/ 100 =  1%  202.10.92.1
                                0/ 100 =  0%   |
  3   85ms     0/ 100 =  0%     0/ 100 =  0%  ctx-local.int-loopback0.slot-03/0.
brdr1.ult.ains.net.au [202.10.80.1]
                                0/ 100 =  0%   |
  4   75ms     0/ 100 =  0%     0/ 100 =  0%  Gi1-0-0-449.gw1.syd3.asianetcom.ne
t [202.147.60.197]
                                0/ 100 =  0%   |
  5   76ms     1/ 100 =  1%     1/ 100 =  1%  gi0-0-1-4.cr1.syd5.asianetcom.net
[202.147.40.102]
                                0/ 100 =  0%   |
  6  219ms     3/ 100 =  3%     3/ 100 =  3%  gi12-0-0-983.gw5.lax1.asianetcom.n
et [203.192.174.134]
                                0/ 100 =  0%   |
  7  236ms     1/ 100 =  1%     1/ 100 =  1%  xe-11-1-0.edge2.LosAngeles9.Level3
.net [4.53.230.9]
                                0/ 100 =  0%   |
  8  233ms     1/ 100 =  1%     1/ 100 =  1%  vlan60.csw1.LosAngeles1.Level3.net
 [4.69.144.62]
                                0/ 100 =  0%   |
  9  236ms     1/ 100 =  1%     1/ 100 =  1%  ae-63-63.ebr3.LosAngeles1.Level3.n
et [4.69.137.33]&l

 

  • Re : Continually losing connection to host

    07. 23. 2011 20:25

madal


BBR_InsUW
Well from the pathping it looks like 2 issues

1 Your second Hop which should be the Modem is running Too High for response and has
Packet loss neither of them should happen. Need the modem checked

2 Hos 5-9 are getting consistent P/L and while low in this display the sum of it could be enough
to knock you off. But they are out of your control and you can complain to the ISP about it and see
what can be done.

You look fine once you get to San Jose and the server

  • Re : Continually losing connection to host

    07. 23. 2011 20:25


BBR_InsUW
Well from the pathping it looks like 2 issues

1 Your second Hop which should be the Modem is running Too High for response and has
Packet loss neither of them should happen. Need the modem checked

2 Hos 5-9 are getting consistent P/L and while low in this display the sum of it could be enough
to knock you off. But they are out of your control and you can complain to the ISP about it and see
what can be done.

You look fine once you get to San Jose and the server

  • Re : Continually losing connection to host

    07. 23. 2011 20:46


Catalina
Cheers. Would port forwarding help with the problem do you think?

  • Re : Continually losing connection to host

    07. 23. 2011 22:53


BBR_InsUW
Originally Posted by Catalina

Cheers. Would port forwarding help with the problem do you think?


No that is for inbound connections to your network

1