PST Time 00:00:00GMT-8
Local Server Time 00:00:00GMT+8
ID
Password
FlashGuide
FlashGuide
HA Infomation

Technical Support
Forum Quick Menu

  Index

  • old ships and information gone

    11. 18. 2013 11:40


boombang

i have been gone from the game for about 3 years i believe and i wanted to try the game again so i reinstalled the game and logged in, but it seems all my things are gone, how do i recover them?

 

  • Re : old ships and information gone

    11. 18. 2013 12:22


Urquie

send in a support ticket with some info about your acct

. last time you played
. what ships/sailors you had

just as much as you can as it will be in storage, Just keep in mind if it was 3 years ago there could be a chance you might not recieve some if not all of it.

ive seen people get accts back from that time so you might be ok. 

  • Re : old ships and information gone

    11. 19. 2013 11:13


cambsguy

Originally Posted by Urquie

send in a support ticket with some info about your acct

. last time you played
. what ships/sailors you had

just as much as you can as it will be in storage, Just keep in mind if it was 3 years ago there could be a chance you might not recieve some if not all of it.

ive seen people get accts back from that time so you might be ok. 

please add the server name you played on.

it is normally 2 years back we can recover, but we are happy to look if its been longer than that.

  • Re : old ships and information gone

    11. 19. 2013 16:48


AlexCaboose

Originally Posted by cambsguy

Originally Posted by Urquie

send in a support ticket with some info about your acct

. last time you played
. what ships/sailors you had

just as much as you can as it will be in storage, Just keep in mind if it was 3 years ago there could be a chance you might not recieve some if not all of it.

ive seen people get accts back from that time so you might be ok. 

please add the server name you played on.

it is normally 2 years back we can recover, but we are happy to look if its been longer than that.



Something along the lines of:

I last played X years ago on the Y server.

My crew lines were something along the lines of:

US BB6 crew
KM CV5 Crew
IJN SS4 crew. 

1