Ok basics here
3 types of crew on each sailor
Recruits - lowest level and you can right click on the "RCT" below the sailor to replace crew Experts - Mid level and can be earned by playing in game or applying expert packs to recruits Vets - Highest level and only gained by applying vets packs or Rolling
now to have more experts you need recruits, and to use vets packs you have to have experts that can convert.
So having a vet pack of 10 you need to have 10 experts that you can convert. If you dont then you can use them.
Hope this helps
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