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  • Error sending a message to retrieve the archived data from my account

    02. 28. 2014 04:50


ultimaff71

good morning, I am writing to ask how do I contact you if a ticket when mandao herror gives me and sends me to contact the administrator? 

 

the thing is that I get my data archived from 2012 

 

I await your prompt response 

 

thanks 

 

  • Re : Error sending a message to retrieve the archived data from my account

    02. 28. 2014 05:02


Benser33

Please write a support ticket requesting your account be restored from the archive, and include as much of the following information as you can;

 

The server you played on prior to the merge (Nebraska or Kaiser).

When you last played.

Ships and crews you had on the account when it was archived.

How many credits and points you had, if you can remember.

 

Don't worry if you can't remember everything exactly, the questions aren't to know what to give you back, only to prove you were the original owner of the account.

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