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  • not recive boxes

    08. 24. 2014 06:39


KaiZeR_76

spend 400 olives.  no one boxes gived. uts normal?

 

  • Re : not recive boxes

    08. 24. 2014 06:44


ErwinJA

Same here. Spent 200 olives and got nothing. My support ticket was answered by directing to this announcement:

http://fm.en.kupaisky.com/Community/Forum/View.aspx?category=Z01&num=22925

 

Now, maybe I'm the one with reading comprehension issues, but I'm still getting boxes for logging in and winning battles, and the official page that has been there since the event started explicitly states it goes through the 24th. That's today, not yesterday. This needs correcting.

  • Re : not recive boxes

    08. 24. 2014 08:23


Kelvin11
i have the same issue, sent 200 olives and no box

  • Re : not recive boxes

    08. 24. 2014 11:12


T4suki

Originally Posted by ErwinJA

Now, maybe I'm the one with reading comprehension issues, but I'm still getting boxes for logging in and winning battles, and the official page that has been there since the event started explicitly states it goes through the 24th. That's today, not yesterday. This needs correcting.

I do agree with you ErwinJA, I have the same issue (spent 400 olives today).

In the picture, it says that the spicy event ends the 24th (inclunding the 24th ?) and the boxes are still working. That's why I thought that the "free box with 100-olive purchase" was still active. We are not really in the extension days because the 24th was already in the spicy event period. Did they make a mistake when they added the extension days ?

I wrote a support ticket, but unfortunately the mod can't help me with that :/

If SDEnternet reads that, I hope we will find a compromise ?

  • Re : not recive boxes

    08. 24. 2014 12:44


Piseog

Dayum,

In the words of the ever-famous John McEnroe........"You can't be serious.!"

I just spent 1000 olives on account of this. They say 24th so it should still apply. It should read 24th exclusive if the 24th wasn't included. Surely they can't do this to us.

 

  • Re : not recive boxes

    08. 25. 2014 05:51


Piseog

Sometimes I love a good 'ol moan like anyone else, but in fairness, there was a problem, they responded in our favour.

I just wanted to say "Thanks"

  • Re : not recive boxes

    08. 25. 2014 09:50


T4suki

The problem is now solved !

http://fm.en.kupaisky.com/Community/Forum/View.aspx?category=Z02&num=22925

Originally Posted by Update 8/24

Our team is working to resolve all issues for players who have failed to receive their gift boxes for Olives spent today. Gift boxes for Olive payments made today should be automatically placed soon. Following this, the gift box portion of the event will no longer be in effect.

 

All users are able to claim their gift boxes until the start of this week's maintenance (8/27). Please make sure to use any remaining gift boxes prior to Wednesday as the event page will be removed following maintenance.

 

Thank you for your understanding,"

Thanks TeamNF :)

  • Re : not recive boxes

    08. 25. 2014 20:02


ErwinJA

Originally Posted by T4suki

The problem is now solved !

http://fm.en.kupaisky.com/Community/Forum/View.aspx?category=Z02&num=22925

Originally Posted by Update 8/24

Our team is working to resolve all issues for players who have failed to receive their gift boxes for Olives spent today. Gift boxes for Olive payments made today should be automatically placed soon. Following this, the gift box portion of the event will no longer be in effect.

 

All users are able to claim their gift boxes until the start of this week's maintenance (8/27). Please make sure to use any remaining gift boxes prior to Wednesday as the event page will be removed following maintenance.

 

Thank you for your understanding,"

Thanks TeamNF :)


Almost solved. They owe me twice the boxes they gave :P

  • Re : not recive boxes

    08. 27. 2014 04:35


thomasa1

I still haven't received mine and I have already sent a ticket as well. I don't like the attitude of this publisher.

  • Re : not recive boxes

    08. 28. 2014 20:03


ErwinJA

Well, I'm getting claims that there's no record of my spending (funny how it's right there in my payment history, eh?), but I can't send them the evidence because . . . the support system's been down two days and counting. Funny how that is . . .

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