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Technical Support

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  • Lag

    08. 04. 2011 22:31


newport
Been having really terrible lag issues in game lately (since last weekend). The lag behavior is like my game pauses every 3-5 seconds and each pause is about 1-2 sec long.

I have checked my PC setup, checked with my ISP and seems that none of these are causing the issue. I have also heard from other players while trying to play that they too are experiencing heavy lag issues.

Could this be a server lag issue? Could technical support give some explanations? 

 

  • Re : Lag

    08. 04. 2011 22:34


newport
In addition, ping to Nebraska server at 211.43.149.201 returns smooth and fine results with almost no drop packets.

  • Re : Lag

    08. 05. 2011 06:41


BBR_InsUW
First off post a pathping report and second what is your setup

  • Re : Lag

    08. 05. 2011 20:26


newport
my PC is new, and had no problems playing NF prior to last weekend. the play was very smooth until last weekend.

I'm running on Windows 7 pro -64bit, core i5-2500, 4GB memory, SSD harddrive.

here is my pathping report:

Tracing route to 211.43.149.201 over a maximum of 30 hops

0 192.168.1.53
1 192.168.1.1
2 192.168.0.1
3 182.55.100.3
4 182.55.0.53
5 203.117.34.6
6 198.32.176.104
7 174.35.18.82
8 174.35.13.246
9 208.80.251.170
10 211.43.149.201

Computing statistics for 250 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 ZLHDESK [192.168
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% ZLHRouter [192.1
0/ 100 = 0% |
2 2ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
3 11ms 0/ 100 = 0% 0/ 100 = 0% 182.55.100.3
0/ 100 = 0% |
4 8ms 0/ 100 = 0% 0/ 100 = 0% 182.55.0.53
0/ 100 = 0% |
5 10ms 0/ 100 = 0% 0/ 100 = 0% 203.117.34.6
0/ 100 = 0% |
6 193ms 0/ 100 = 0% 0/ 100 = 0% 198.32.176.104
0/ 100 = 0% |
7 198ms 0/ 100 = 0% 0/ 100 = 0% 174.35.18.82
0/ 100 = 0% |
8 213ms 0/ 100 = 0% 0/ 100 = 0% 174.35.13.246
0/ 100 = 0% |
9 207ms 0/ 100 = 0% 0/ 100 = 0% 208.80.251.170
0/ 100 = 0% |
10 208ms 0/ 100 = 0% 0/ 100 = 0% 211.43.149.201

Trace complete.

  • Re : Lag

    08. 05. 2011 20:54


STS91
Lag as to be server side this time. today just about every one in battle was talking about how bad the lag just got.

  • Re : Lag

    08. 06. 2011 01:04


Beechy75
When you lag are you still able to move the mouse pointer and is the timer clock still ticking over?

  • Re : Lag

    08. 06. 2011 01:46


newport
Originally Posted by Beechy75

When you lag are you still able to move the mouse pointer and is the timer clock still ticking over?


I can move mouse but not the screen, everything else is frozen and no commands are taken. After 1-2 seconds, when the lag is passed, my guns usually does a chain firing or my gun angles goes to max/min (if I were adjusting gun angles prior to the lag).

  • Re : Lag

    08. 10. 2011 07:02


newport
Lag issue still persists and yet there are no response from Customer Support :(

I suspect there are server side issues on this.

  • Re : Lag

    08. 10. 2011 11:00


BBR_InsUW
Originally Posted by newport

Lag issue still persists and yet there are no response from Customer Support :(

I suspect there are server side issues on this.

Run a new pathping for today

  • Re : Lag

    08. 10. 2011 14:57


DKpimp
Just asking, but are you by any chance using Wireless? If so, try and see if you can reduce or remove the lag entirely by using cable instead.

  • Re : Lag

    08. 12. 2011 05:43


newport
Originally Posted by BBR_InsUW

Originally Posted by newport

Lag issue still persists and yet there are no response from Customer Support :(

I suspect there are server side issues on this.

Run a new pathping for today


my pathping shows no problem in contacting the server and almost no packet lost along the way. I suspect I'm having traffic low priority issues along the way before reaching the server though.

pathping 211.43.149.201

Tracing route to 211.43.149.201 over a maximum of 30 hops

0 192.168.0.4
1 192.168.0.1
2 182.55.100.3
3 182.55.0.53
4 203.117.34.6
5 198.32.176.104
6 174.35.18.82
7 174.35.13.246
8 208.80.251.170
9 211.43.149.201

Computing statistics for 225 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 ZLHDESK [192.168.0.4]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 12ms 0/ 100 = 0% 0/ 100 = 0% 182.55.100.3
0/ 100 = 0% |
3 8ms 0/ 100 = 0% 0/ 100 = 0% 182.55.0.53
0/ 100 = 0% |
4 11ms 0/ 100 = 0% 0/ 100 = 0% 203.117.34.6
0/ 100 = 0% |
5 190ms 0/ 100 = 0% 0/ 100 = 0% 198.32.176.104
0/ 100 = 0% |
6 195ms 0/ 100 = 0% 0/ 100 = 0% 174.35.18.82
0/ 100 = 0% |
7 192ms 0/ 100 = 0% 0/ 100 = 0% 174.35.13.246
0/ 100 = 0% |
8 204ms 0/ 100 = 0% 0/ 100 = 0% 208.80.251.170
0/ 100 = 0% |
9 206ms 0/ 100 = 0% 0/ 100 = 0% 211.43.149.201

Trace complete.

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