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  • Account Recovery Ticket

    02. 01. 2015 00:08


chessCN

Hi GMs,

I am a returning player from 2010.
It feels great to be back to this awesome game!
However, it is sad to see my data got wiped out  the server merge.
I have been playing for 3 days, and then realized that it is possible to get everything recovered.

So, please help me out here.

Server: Nelson
The purchase history showed that I bought Moltke (KM) and Andrea Doria (KM) on June 03 2010.
The last time I have played is probably in July or August of 2010. 

I don't remember what I had clearly. A BB set of Lv 70+ sailors and  a few hunderds of expert sailors in them I think.
Is it possible to recover and merge with the exsiting stuff? 


Thanks!
chessCN

 

 

  • Re : Account Recovery Ticket

    02. 01. 2015 02:07

madal


Benser33

2010 is possibly too long ago to recover your account entirely, however, it is worth trying.

 

You need to go here and copy what you've written into a support ticket directly to GMs, it is unlikely you will get a response posting in Technical Support. The information provided looks sufficient, you should be able to just copy paste what you wrote into the ticket.

 

Good Luck.

  • Re : Account Recovery Ticket

    02. 01. 2015 02:07


Benser33

2010 is possibly too long ago to recover your account entirely, however, it is worth trying.

 

You need to go here and copy what you've written into a support ticket directly to GMs, it is unlikely you will get a response posting in Technical Support. The information provided looks sufficient, you should be able to just copy paste what you wrote into the ticket.

 

Good Luck.

  • Re : Account Recovery Ticket

    02. 01. 2015 09:31


chessCN

Originally Posted by Benser33

2010 is possibly too long ago to recover your account entirely, however, it is worth trying.

 

You need to go here and copy what you've written into a support ticket directly to GMs, it is unlikely you will get a response posting in Technical Support. The information provided looks sufficient, you should be able to just copy paste what you wrote into the ticket.

 

Good Luck.



Thank you!

1