10. 17. 2017 16:47
I have submitted 2 support tickets, one of those several weeks ago, and have yet to recieve a response. I am a paying player, and it would be nice if I could get a resolution to my issues.
10. 17. 2017 17:15
They are currently swamped with numerous issues and do not have the man power to handle each players issues and concerns in a timely fashion. There are other ways to reach out. Facebook and skype may give you a quicker response.
10. 17. 2017 17:22
I also sent a message on facebook and never got a response there either. I have been hesistant to use Skype because my issue requires me to send personal data.
10. 18. 2017 10:29
Yes ticket system is busy @ times if you need help you could always join skype support and see if any GM are online https://join.skype.com/LIuQ9FDRxy30 http://fm.en.kupaisky.com/Community/Forum/View.aspx?num=28440&pagecount=0&page1=1&searchtype=0&category=C01&searchvalue=&sort=5