If you crash, freeze, unable to start game whatever the issue you need to provide some basics so we can provide help. This will help speed up the process.
PC or Laptop? O/S and 32 or 64 bit? CPU? Amount Ram?
Where is the game installed? What compatibility setting are you using?
Is it a clean install or Patch/Updated
If you are having lag, pauses, skipping or other connection issues in game,
Please run a pathping test and post the results
If you are having HS or Startup issues make sure you try to update HS manually first.
In each case please make a new thread with as much detail about your issue and we will assist.
Start with the above and then we can move on and see what we can do.
This is a post by BBR, it might probably help you to provide more info to try to find out what the problem is.
gl :)
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