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  • Problems on connection, sn ship image and contacting support

    10. 23. 2011 01:54


bnr34

 

  • Re : Problems on connection, sn ship image and contacting support

    10. 25. 2011 05:28

madal


firesonboy
you could do a pathping test to see if it's the connection to the game server is the problem.

This is a thread that should be able to help

http://fm.en.kupaisky.com/Community/Forum/View.aspx?num=742&searchtype=0&pagecount=0&searchvalue=&sort=5&category=E01&page1=1

after that, just post the pathping results here to see if anyone could help you

  • Re : Problems on connection, sn ship image and contacting support

    10. 24. 2011 05:13


BBR_InsUW
Have you tried to reinstall? and the support ticket issue the title is too long

  • Re : Problems on connection, sn ship image and contacting support

    10. 25. 2011 05:05


bnr34
Tried re-installation but situation is nearly the same.

Someone told me try to ping the corresponding ip address to see if it is because of the network problem.
Is it applicable? Can anyone tell me the correct ip address for testing?

  • Re : Problems on connection, sn ship image and contacting support

    10. 25. 2011 05:28


firesonboy
you could do a pathping test to see if it's the connection to the game server is the problem.

This is a thread that should be able to help

http://fm.en.kupaisky.com/Community/Forum/View.aspx?num=742&searchtype=0&pagecount=0&searchvalue=&sort=5&category=E01&page1=1

after that, just post the pathping results here to see if anyone could help you

  • Re : Problems on connection, sn ship image and contacting support

    10. 25. 2011 06:14


bnr34
Originally Posted by firesonboy

you could do a pathping test to see if it's the connection to the game server is the problem.

This is a thread that should be able to help

http://fm.en.kupaisky.com/Community/Forum/View.aspx?num=742&searchtype=0&pagecount=0&searchvalue=&sort=5&category=E01&page1=1

after that, just post the pathping results here to see if anyone could help you


After the pathping test, there is about 1to2 ping loss in the first 30 hops.

I don't know if it is similar to my experience in the game. The response was normal at the beginning, but when I start to test in mission room (level 120 shooting four BB1), the screen start to freeze every few seconds, then the situation getting worse and freeze for a long time, i.e. keep freezing and "un-freeze" just for a sec, then freeze again.

It already makes me exhausted to carry on any "test" in the battle room.

On the other hand, I have also tried to complain to ISP for slow connecting speed to the internet. They have handled the problem by changing the port in the server, and I have found problem is solved at that day. But just that day only.

Hope anyone can give me some idea to fix the problem.

  • Re : Problems on connection, sn ship image and contacting support

    10. 25. 2011 15:46


BradeLern
Originally Posted by bnr34

Originally Posted by firesonboy

you could do a pathping test to see if it's the connection to the game server is the problem.

This is a thread that should be able to help

http://fm.en.kupaisky.com/Community/Forum/View.aspx?num=742&searchtype=0&pagecount=0&searchvalue=&sort=5&category=E01&page1=1

after that, just post the pathping results here to see if anyone could help you


After the pathping test, there is about 1to2 ping loss in the first 30 hops.

I don't know if it is similar to my experience in the game. The response was normal at the beginning, but when I start to test in mission room (level 120 shooting four BB1), the screen start to freeze every few seconds, then the situation getting worse and freeze for a long time, i.e. keep freezing and "un-freeze" just for a sec, then freeze again.

It already makes me exhausted to carry on any "test" in the battle room.

On the other hand, I have also tried to complain to ISP for slow connecting speed to the internet. They have handled the problem by changing the port in the server, and I have found problem is solved at that day. But just that day only.

Hope anyone can give me some idea to fix the problem.


Just curious, do you use Windows 7, because I do, and there's a thread out there in the support forums that should help you. I had the same issue.
Here's the link:
http://fm.en.kupaisky.com/Community/Forum/View.aspx?num=2052&searchtype=0&pagecount=0&searchvalue=&sort=5&category=E01&page1=1

Can't help you with the SN ship problem though, but this should take care of your freezing problem

  • Re : Problems on connection, sn ship image and contacting support

    10. 26. 2011 03:56


bnr34
Thanks a lot, but my pc is just using windows xp

  • Re : Problems on connection, sn ship image and contacting support

    10. 28. 2011 20:48


bnr34
Sosad...
Already exhausted about nothing can do to fix the problem.
ISP and pathping test showing normal connection to the nf server;
Re-installed the nf programme twice;
And same problem with my notebook with win7 as well

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