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Technical Support

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  • Premium trade

    11. 26. 2011 11:56


Adm_Mintoni
Seems like no gms looking premium trade. im waiting for one day and my sale is still pending

 

  • Re : Premium trade

    11. 26. 2011 12:44


ozzy0
they normaly do it once a day except for sunday's
but this is not a must
+ the sailor u want to buy /sell may not be avaleble to trade
do to the fact info of the sailor is incorect or the sailor is not in the readyroom
just be patient they will do it if they have the time
there not there 24/7 for making trades they have lives to

  • Re : Premium trade

    11. 26. 2011 13:11


cambsguy
yes its GM's only can do the trades and you may have missed the korean office hours.

you could check the sale and see if its still 'pending' or listed as 'canceled' if its pending it should be done on/by monday, if its not a support ticket is the best way to check whats going on.

  • Re : Premium trade

    11. 27. 2011 13:40


arbaaz
I am also facing the same issue. Logged two support tickets and nobody replied.

It's getting better and better day by day.

One question here, in todays world of automation and computerization why can't this trade be automated with confirm button at the seller'e end.

I can write a unix or vb script if that helps.


-Regards,

  • Re : Premium trade

    11. 27. 2011 14:01


cambsguy
arbazz what section did you send the support ticket in?

  • Re : Premium trade

    11. 27. 2011 18:11


mihaly
Originally Posted by cambsguy

arbazz what section did you send the support ticket in?


Its pending for everyone, mines been pending for at least 2 days now. Seems the GMs are too lazy to go on their computer for about 30 minutes to transfer everything. The least they could do is say at what times of the week we should be expecting the stuff to be transferred.

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