Then show the commumity that there is a plan.
Ouline the plan, let the community get some buy in.
Have fleet leader representation.
Give commitment to your customers without which guess what no one is going to pay for a fail gaming experiance which is what you have right now.
Details, Dates and set time for delivery. etc
All we see is that the horse has bolted and you guys are back in the house not even looking at the stable and it now a surprise as we the community / customers been saying this for years.
All the above being said...
Its still SDEnternet.
Its still the same owners with the same attitude to their paying customers.
Still the same lack of communication.
Go prove us wrong and actually engage with details, not more empty "we are looking at this"
Good luck with that.