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A Few Important Notices - UPDATED
04. 17. 2012 23:01
TeamNF_MK2
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Hey guys,
There are a few important developments that you should know of regarding our in-game servers.
The first of which has to do with the new Double EXP Event; for every 1st battle win of the day players will receive twice the amount of EXP. This event will run on both servers and will be applied after this week's scheduled maintenance period. Of special note is that the scheduled maintenance is expected to run longer than usual this week on account of special diagnostics being run on the servers. Please expect the maintenance to last from 11PM PST - 3AM PST.
You are likely already aware of the special 50% EXP, credit, and point boost being added exclusively to the Kaiser server. In addition to this special event, all newly registered accounts are now registered to Kaiser server. Accounts that have never played on Nebraska server before are currently only able to select Kaiser server. In addition, returning players who contact us for account recovery will only have previous account data restored to the Kaiser server through support.
As you can tell, unique preparations are being made on behalf of Kaiser server to help improve game play conditions for Kaiser players. The question on everyone's mind seems to be; "Why don't you just (favorite expletive of your choice) merge the servers!?" This question has been answered on a previous occasion but I'll try to provide details as to why merging the servers is not quite feasible at this time.
Technically, yes, it is possible to merge the servers. It is a very large undertaking, but it has been done before. Doing so will result in too many adverse effects however. Our servers have had to adhere to specific technical limitations which puts a hard cap on the total number of players able to join at any one time. These limits are not a result of a hardware issue so upgrading to some amazing hardware will not make any difference. If it could, we would of course choose to merge without hesitation.
Keeping those limitations in mind, having the servers merged at their current state would undoubtedly result in an increase of lag issues or players being dropped from the server or unable to join at certain times. We experienced a bit of this when we merged from 4 servers to 2. The last thing we need is another round of those conditions.
Ultimately, we really do wish that we could have a single server for all of our players but as with other matters, we have to work with what we have. When the positives outweigh the negatives we will reconsider our stance on this, but for the time being we officially cannot consider it.
For now, we will be running the aforementioned events, welcoming new users to Kaiser server, work on new advertising campaigns with popular websites like Facebook and Reddit, and be open to new ideas to continue improving the game play conditions for all of our players.
We thank you for your understanding on this,
-Randy
*UPDATE 4/18*
After going through your feedback our team agreed that there could be circumstances in which limiting access to Nebraska server would provide a negative impact. As such, we have decided to keep both servers completely open until further notice. We will still be pursuing other measures to help improve conditions and continue to welcome your feedback.
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Re : A Few Important Notices
04. 18. 2012 07:47
tomfoolery44
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Sometimes SDE can just not win. Clearly they realize that it would be in everyones best interest to merge the servers, but it is just not possible. I personally appreciate the effort they have put in to fix the problem, even if it is not a perfect solution.
As a customer, I just want to feel like someone cares and is making an effort to improve the situation. I feel like that is the case.
If you really want a friend to come to Nebraska, just give them one of your storage accounts.
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Re : A Few Important Notices
04. 18. 2012 08:00
mattd3
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I don't buy the whole "We can't merge". The old servers had easily twice as many players on at once as nebraska does now. Why can they suddenly support so few players?
If I was returning and saw that you will only recover accounts on kaiser, I would say "See ya later NavyFIELD" and never look back.
Oh, and, usually the solution to software limitations is to FIX THEM, not... whatever this lunacy you're doing is called.
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Re : A Few Important Notices
04. 18. 2012 09:00
Zyzzo
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Originally Posted by Silveryn
I agree 100%. How in the hell the Kaiser server with a max population of 100 players at time can overload the other server. Im tired of this "solutions", none will work.
GG $DE
hey silver, you count the people that we have now, but when some big events is on, the kaiser population is multiplied for 10, i think with different multiplier the same for nebby it means lag and/or not access to server during the events, so or sde stop making any events, or they keep the server splitted and save almost 1 server a solution can be: (nb already suggested) shared HQ for both server, so when Nebby will be full, you can join kaiser
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Re : A Few Important Notices
04. 18. 2012 09:14
replika30
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So my buddy who I used an invite on this morning will not be able to play with me on neb monday morning when he gets back from training? Great...invite wasted.
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Re : A Few Important Notices
04. 18. 2012 09:46
BernardHenri
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It seems utterly retarded. I hope I'm wrong
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Re : A Few Important Notices
04. 18. 2012 09:56
Silveryn
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Originally Posted by Zyzzo
Originally Posted by Silveryn
I agree 100%. How in the hell the Kaiser server with a max population of 100 players at time can overload the other server. Im tired of this "solutions", none will work.
GG $DE
hey silver, you count the people that we have now, but when some big events is on, the kaiser population is multiplied for 10, i think with different multiplier the same for nebby it means lag and/or not access to server during the events, so or sde stop making any events, or they keep the server splitted and save almost 1 server a solution can be: (nb already suggested) shared HQ for both server, so when Nebby will be full, you can join kaiser
In the past times the Server can hold 4 servers with lot of people, how its possible that now, with sooo low people, because its clear that : people leaving NF>New people on NF. So how in the hell the server population cant hold less people than 2 or 3 years before?
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Re : A Few Important Notices
04. 18. 2012 09:56
hiroito
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To the guys claiming the servers can be merged: The problem here is not even the amount of people, the problem is on the ANCIENT code that they don't understand.
For all they know, they could merge the servers, but the problem is that with that ancient code, a merging would probably result on a catastrophic crash and deletion of all acounts on both servers.
So, I am not asking (for the moment) for a server merge, I am asking for the implementation of the new game engine, with new code, so that devs can work on the merge faster.
Oh, also: Forcing new players to kaiser is not a bad idea at all. Sure, it doesn't has blitz, but I have met a lot of people that are willing to help new players with tips on how to level up faster. Give this temporal solution a chance before flaming on poor randy.
Again, Randy is just a PR guy.
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Re : A Few Important Notices
04. 18. 2012 10:05
urEnemy
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U say that if there is a server merge there is going to be lag, and crashes?
Isnt that happening nowadays?
Btw, remove the prem invitation, i doubt that nebraska players are going to invite friends in order to play at Kaiser.
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Re : A Few Important Notices
04. 18. 2012 10:07
ljsevern
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Originally Posted by Humberto20
Originally Posted by ljsevern
Randy;
As you said, Hardware isn't the issue; Is it possible to remove this login cap?
How about new features on kaiser that nebraska doesnt have. I do believe that will bring more players into the server.
It would just kill off Nebraska. Merging is the only long term solution, as well as advertising and fixing existing features. I like the idea of a shared HQ, or having your sailor/ship pool shared between both servers; So that the 2nd server would mainly be used during events. But the issue with that is, can they link fleet data?
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Re : A Few Important Notices
04. 18. 2012 10:12
Zyzzo
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Originally Posted by ljsevern
Originally Posted by Humberto20
Originally Posted by ljsevern
Randy;
As you said, Hardware isn't the issue; Is it possible to remove this login cap?
How about new features on kaiser that nebraska doesnt have. I do believe that will bring more players into the server.
It would just kill off Nebraska. Merging is the only long term solution, as well as advertising and fixing existing features. I like the idea of a shared HQ, or having your sailor/ship pool shared between both servers; So that the 2nd server would mainly be used during events. But the issue with that is, can they link fleet data?
js the question is: can they link data? fleet can be always reformed
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