Hey guys,
There are a few important developments that you should know of regarding our in-game servers.
The first of which has to do with the new Double EXP Event; for every 1st battle win of the day players will receive twice the amount of EXP. This event will run on both servers and will be applied after this week's scheduled maintenance period. Of special note is that the scheduled maintenance is expected to run longer than usual this week on account of special diagnostics being run on the servers. Please expect the maintenance to last from 11PM PST - 3AM PST.
You are likely already aware of the special 50% EXP, credit, and point boost being added exclusively to the Kaiser server. In addition to this special event, all newly registered accounts are now registered to Kaiser server. Accounts that have never played on Nebraska server before are currently only able to select Kaiser server. In addition, returning players who contact us for account recovery will only have previous account data restored to the Kaiser server through support.
As you can tell, unique preparations are being made on behalf of Kaiser server to help improve game play conditions for Kaiser players. The question on everyone's mind seems to be; "Why don't you just (favorite expletive of your choice) merge the servers!?" This question has been answered on a previous occasion but I'll try to provide details as to why merging the servers is not quite feasible at this time.
Technically, yes, it is possible to merge the servers. It is a very large undertaking, but it has been done before. Doing so will result in too many adverse effects however. Our servers have had to adhere to specific technical limitations which puts a hard cap on the total number of players able to join at any one time. These limits are not a result of a hardware issue so upgrading to some amazing hardware will not make any difference. If it could, we would of course choose to merge without hesitation.
Keeping those limitations in mind, having the servers merged at their current state would undoubtedly result in an increase of lag issues or players being dropped from the server or unable to join at certain times. We experienced a bit of this when we merged from 4 servers to 2. The last thing we need is another round of those conditions.
Ultimately, we really do wish that we could have a single server for all of our players but as with other matters, we have to work with what we have. When the positives outweigh the negatives we will reconsider our stance on this, but for the time being we officially cannot consider it.
For now, we will be running the aforementioned events, welcoming new users to Kaiser server, work on new advertising campaigns with popular websites like Facebook and Reddit, and be open to new ideas to continue improving the game play conditions for all of our players.
We thank you for your understanding on this,
-Randy
*UPDATE 4/18*
After going through your feedback our team agreed that there could be circumstances in which limiting access to Nebraska server would provide a negative impact. As such, we have decided to keep both servers completely open until further notice. We will still be pursuing other measures to help improve conditions and continue to welcome your feedback.
